How a private university unified student lifecycle management, research tracking, and campus operations across 3 campuses with AskERP.
This private university, with 3 campuses, 15,000+ students, and over 800 faculty members across 42 departments, was operating on a patchwork of legacy systems. Admissions were processed on one platform, exam results on another, and hostel management on spreadsheets. Each campus had evolved its own processes, making centralised reporting nearly impossible.
Students faced long queues for simple tasks like fee payment, transcript requests, and course registration. Faculty could not access research grant information or student performance data without multiple logins. The accreditation process required months of data gathering that should have taken days.
The university deployed AskERP with a comprehensive higher education module suite. The phased rollout across all 3 campuses was completed within 48 hours, with department-level training conducted over the following two weeks.
All three campuses were unified on a single platform with role-based access for students, faculty, and administration. A self-service student portal eliminated queues for routine tasks. Research grant tracking and faculty workload management were automated, and accreditation data was always audit-ready.
Within the first academic semester of deployment, the university experienced transformative improvements in efficiency and stakeholder satisfaction.
Admissions processing time dropped by 75%, from 3 weeks to under 4 days. Student satisfaction scores rose to 90% with the self-service portal handling transcript requests, fee payments, and course registrations online. Accreditation preparation time was reduced from 4 months to 2 weeks. Faculty research grant utilisation improved by 60% with automated tracking and reminders.
Replaced 6 disconnected tools with a single integrated platform for end-to-end production management.
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